We help a diverse range of clients utilise AI technologies.

Case Study: Hackabout

A client with call centre staff providing support to customer questions was interested to determine if a particular…

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Case Study: Data Insights

We worked with a client to demonstrate the power a few AI tools can bring to the interpretation of information with only…

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Use Case: Regulation Compliance

Our client felt that the sales and operational teams were never very clear on when they should be offering virtual…

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Use Case: Chat Interfaces

Our client wanted to find a way of using chat to improve their approach to continually collect information from…

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Use Case: Call Centre Systems

We specialise in call centre systems due to our service design background in this area. We have created a number of…

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Use Case: Theme and Sentiment Analysis

We had a client who was in need of support in understanding what their customers were saying to them. They were lucky to…

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Case Study: How do I improve colleague access to relevant knowledge?

Convert Search to Ask…

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Case Study: How do I improve customer satisfaction and increase up sell opportunities?

Use machine learning to provide fast responses…

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Use Case: Machine Learning

Our client is a derivatives based Binary Options Broker who’s site can lose its license if it does not maintain a…

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Case Study: How do I get more value from all this data?

Engage Heron’s Data Insights consulting package…

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